FiveM crashes due to two errors

FiveM Client Support
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1

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Environment questions

GTA V version: 1.0.3095.0
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Epic Games
Windows version: 11
Did you try to delete content_index.xml and try again? Yes
System specifications: AMD Ryzen 5 3600 6-12, RAM: 8x2 3200, RTX 2060 Super
CitizenFX crash zip file (‘Save information’ on a crash):
CfxCrashDump_2024_04_12_16_18_10.zip (1.8 MB)
logs/CitizenFX_log files:
CitizenFX_log_2024-04-12T160556.log (742.4 KB)
.dmp files/report IDs:
e326f330-7fa7-4891-9670-fef9f5e2d144.dmp (9.3 MB)

If you can’t start the game at all

GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?

Important parts

What is the issue you’re having?
At any given time, the game freezes for a second, then runs for a couple of more seconds and then the game crashes. And sometimes it crashes with error 0x7ffbc3b884be or as it is now with error d3d11.
What are you trying to do?
I’m trying to play.
What have you tried already to fix the issue?
I tried to reinstall FiveM and check the game files and reinstall the graphics card driver.
Error screenshot (if any):

image
image541×555 20.3 KB

What did you do to get this issue?
Sometimes it can crash just in the main menu of FiveM sometimes while playing on the server.
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
My own local server and server State Protocol.

Additional comments

Here is the error 0x7ffbc3b884be that I mentioned above:
image
CitizenFX crash zip file (‘Save information’ on a crash):
CfxCrashDump_2024_04_12_17_04_38.zip (1.7 MB)
logs/CitizenFX_log files:
CitizenFX_log_2024-04-12T164137.log (769.0 KB)
.dmp files/report IDs:
10afbfc2-6a3e-471f-a830-5da3ca1def55.dmp (9.0 MB)

2

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3

Please help me solve this problem.

4

Is your PC drivers uptodate?
Graphic card - maybe downgrade if you can
or normal windows updates

Did you set fivem to run with full power mode?

Did you try to change client version to unstable?

Did you try to verify your gta5 files ?

5
  1. Yes, I update my drivers. I also tried to roll back the video card driver version because I have faced situations when games stop working properly.
  2. What does it mean to run FiveM with full power mode?
  3. No, I didn’t tried it.
  4. Yes, I verified the integrity of the game files.
6

Set fivem to run in high performance mode in taskmanager. And might check out this https://youtu.be/NOa5GzpOJls?si=IdcCza_hVaJWLBeM

7

Hi, apparently one of the ways helped me solve the problem, but I’m not sure yet.

8

Hi, I found out that the unstable and beta version is working correctly.
Thank you very much for your time and for responding to help me.

1 Like
9

no problem, If you mark the post as solution, maybe others will benefit :slight_smile:

1 Like
10

Hi, I have these game crashes again.
So I decided to completely delete all the FiveM data, and it helped me.
I deleted the “citizenfx” folder here: C:\Users\User\AppData\Local
And deleted the folder “CitizenFX” (save it in advance so as not to delete characters), here: C:\Users\User\AppData\Roaming
After that, I started FiveM, connected to the server, and then left the game.
I opened the previously created backup “CitizenFX” and moved the folder “kvs” to the folder “CitizenFX”.

I hope it helps someone too.