Fivem crash when to connect with a server

FiveM Client Support
1

To receive support, please fill out the following template, and remove this top text.

GTA V version? 1.0.231.0
Up to date? 20/04/2018
Legit or Pirate copy? Legit
Steam/CD/Social Club? Social Club
Windows version? Windows 10 home 64 bits
Did you try to delete caches.xml and try again? yes
Error screenshot (if any) [Window Title]
FiveM Error

[Main Instruction]
FiveM has encountered an error

[Content]
DirectX encountered an unrecoverable error: DXGI_ERROR_DEVICE_REMOVED - L’instance de périphérique GPU a été suspendue. Utilisez GetDeviceRemovedReason pour déterminer l’action appropriée.

If you require immediate support, please visit FiveM.net and mention the details in this window.

[^] Masquer les détails [Close]

[Expanded Information]
Crash signature: rage-graphics-five.dll+15562
Report ID: … [uploading?] (use Ctrl+C to copy)
System specifications I5 double coeur 2.5 ghz nvidia gts 350
What did you do to get this issue? Im’ connect a server
What server did you get this issue on? none
CitizenFX.log file
.dmp files/report IDs

If an issue with starting:
GTA V folder screenshot

fiverapport
fiverapport876×677 50.2 KB

GTA V/update/x64/dlcpacks screenshot
dlcpack1
dlcpack1829×593 11.5 KB
dlcpack2
Filepath to FiveM folder localfivem
FiveM client folder screenshot
folder%20fivem
folder%20fivem764×213 6.79 KB

Did you try to disable/uninstall your Anti-virus? yes

Also add what you already tried so far.

2

Please fill out the whole support template. We require at least your CitizenFX.log file.

While we investigate your log files, please update your graphics drivers to the latest version. You are running a very old card (DirectX 10.1) and this may cause issues with FiveM. The GeForce 350M GTS is on the edge of minimal requirements.

3

Yes however I had to reset my pc is due to reinstall all my games and software. Before that, I could run FiveM and play gta rp, but everything is up to date and I have direct x 12 installed

CitizenFX.log.1 (26.6 KB)

4

This is not the latest log file. Please upload CitizenFX.log (no number)

5

This one CitizenFX.log (207.7 KB)

6

Please connect to a pinned server indicated with a green/yellow background.

55
55904×230 99.8 KB

I can see your GPU driver is crashing. Since you just reinstalled your PC, did you start GTA since your reinstalled the PC?

7

I tried but the load turns in the void. And yes I launched gta to update the online it’s all

8

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