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Environment questions
**GTA V version:**Lates
**Up to date:**up to date
Legit or Pirate copy: Legit
**Purchased where - Steam Launcher/Epic:**Launcher
Windows version: Windows 10 pro
Did you try to delete content_index.xml and try again? No
**System specifications:**Intel core i7 7700 Nvdia GTX 1050 4gb
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files:
.dmp files/report IDs:
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder: FiveM
FiveM client folder screenshot:
Which antivirus/firewall software are you using? Without antivirus
Did you try to disable/uninstall your Anti-virus? No
Important parts
**What is the issue you’re having?**I get a black screen stuck on the menu
What are you trying to do? Play FiveM
**What have you tried already to fix the issue?**I tried deleting the crashes folder and caches folder
Error screenshot (if any): There is no error showing
What did you do to get this issue? Opened FiveM
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful! On the menu