Fetching info from server - Failed to get info from server

Environment questions

GTA V version: Release 5247
Up to date: 25/01
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Rockstar Launcher
Windows version: Windows 10
Did you try to delete content_index.xml and try again? Yes
System specifications:
CitizenFX crash zip file (‘Save information’ on a crash): There’s no crash.
logs/CitizenFX_log files: [ 547] [ FiveM] MainThrd/ --- BEGIN LOGGING AT Mon Jan - Pastebin.com
.dmp files/report IDs: idk

If you can’t start the game at all

GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?

Important parts

What is the issue you’re having?
I can’t connect to any server. I have the “failed to get info from server” error.

What are you trying to do?
I’m trying to connect to any server and I cannot connect. I tried deleting cache, reinstalling FiveM, restarting DNS, using another version of FiveM… Nothing change.

What have you tried already to fix the issue?
I tried deleting cache, reinstalling FiveM, restarting DNS, using another version of FiveM… Nothing change.

Error screenshot (if any): https://cdn.discordapp.com/attachments/934790788154544128/934790911479676928/unknown.png

What did you do to get this issue?
I moved to another country. I was in Spain, now I’m in Croatia and since I moved, it doesn’t work.

What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
In every server.

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Hi there! Sorry to hear you are having some problems.

Could you please try and make sure that no web filters are on? Such as VPN’s and such.

If you do not use any, you could try to turn on a VPN.

Thanks!

Hi!

I wanted to try a VPN, but the thing is that every vpn I try is too slow to load a server and it even couldn’t load server properties. Could you recommend me a vpn? Just to ensure tha it could be the solution then I wouldn’t mind paying for a better vpn.

Thank you :slight_smile:

Hi. It is just to say that the VPN fixed it. Since I moved to Croatia my FiveM didn’t work while trying to get info from servers. I’m using a VPN and there’s no more issues. :slight_smile:

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Nice! Im glad it worked out.

Happy gaming!

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