Fatal error 998/ an error occurred in module ksuser.dll

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GTA V version? latest
Up to date? yes
Legit or Pirate copy? legit
Steam/CD/Social Club? social club
Windows version? Windows 7
Did you try to delete caches.xml and try again? yes
Error screenshot (if any)
System specifications i5-4460 3,20 Ghz gtx 1060 3gb
What did you do to get this issue? i was playing yesterday and today i tried to play, but i have a error
What server did you get this issue on? WyspaRP
CitizenFX.log file
.dmp files/report IDs

If an issue with starting:
GTA V folder screenshot
GTA V/update/x64/dlcpacks screenshot
Filepath to FiveM folder
FiveM client folder screenshot
Did you try to disable/uninstall your Anti-virus?

Also add what you already tried so far.

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:mascot:

Elements are working on a fix. Be patient please.

I highly advise you to upgrade to Windows 10, which you can do for free. This will guaranteed fix the error.

1 Like

Hey,

The fix is in the works!! Thanks for the update! If only I could post more than 3 posts in a thread! lol

On another note…

@d0p3t is it possible for you to add me on discord? I have tried to send you a message on here, but it says I am unable (I think due to permissions as a new user and the group you’re in).

If you could I can provide my discord or email.

Thanks,
-Austin

No, there’s no need to.

@d0p3t

How do we gain further access to post more then?

-Austin

The issue is fixed. Restart FiveM. If it persists, delete caches.xml to trigger a file check.

Wonderful thanks! @d0p3t

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