Failure connecting to the RGL (ExitCode = 32762)

RedM Client Support
1

What is the issue you’re having?

Ever since the latest update to the Rockstar Games Launcher (RGL) on june 24th, I’ve been unable to launch RedM. I can still log into the RGL and play RDO/RDR2, but as soon as I try to boot up RedM I only get as far as “Connecting with Rockstar Games Launcher” - the R* window pops up and begins to flicker a bit, as if the process is constantly interrupted and restarted - before it fails and displays an error message (image 1). Clicking on ‘Retry’ only repeats the process. When I close on ‘Close’, another error message pops up (image 2) with the designation “ExitCode = 32762”.

What have you tried already to fix the issue?

Measures taken (not necessarily in this order):

  • Restarted PC
  • Restarted router
  • Reinstalled RGL
  • Reinstalled RedM
  • Reinstalled RDO
  • Verified game files
  • Made the Rockstar folders exclusions from virus and threat protection
  • Task manager > Services > Rockstar Service > Changed Startup status to “Automatic”

Error screenshot(s)

Screenshot 2025-06-25 203723.png
Screenshot 2025-06-25 203723.png949×318 24.8 KB

Screenshot 2025-06-26 093943.png
Screenshot 2025-06-26 093943.png356×175 13.4 KB

Windows version

Windows 11 Home

System specifications

RTX 3070, Intel i7-14700KF, 32GB RAM

Antivirus software

Windows Security

CitizenFX crash zip file (‘Save information’ on a crash)

CfxCrashDump_2025_06_26_07_53_20.zip (134 KB)

Additional comments

I would be very grateful if someone could help me resolve this issue!

1 Like
2

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3

Same issue

4

My launcher and RDR2 runs fine but once i launch redm it updates game data and breaks the launcher.