Failed to connect to authentication services

What is the issue you’re having?

Failed to connect to authentication services in a reasonable timespan, please try again later.
Then the client crashes with the error: Early-exit trap An error occurred while running FiveM, triggering an early-exit trap.

What have you tried already to fix the issue?

Reinstalled the client
Cleared FiveM cache.
Remove %localappdata%\FiveM и %appdata%\CitizenFX.
Rebooted the router
Disabled protection Windows Defender
I tried different VPNs. Removed VPN.
In Steam: “Verified file integrity.”

What server did you get this issue on?

On any

Error screenshot(s)


Windows version

Windows 11 26200.7462

System specifications

Intel(R) Core™ i5-9400F CPU @ 2.90GHz (2.90 GHz)
16Gb RAM
NVIDIA GeForce GTX 1660 6GB
Grand Theft Auto V Steam legal

Antivirus software

Windows Defender

CitizenFX crash zip file (‘Save information’ on a crash)

CfxCrashDump_2025_12_25_05_45_44.zip (1.31 MB)

Log files

CitizenFX_log_2025-12-25T054218.log (81.2 KB)

Additional comments

Sometimes everything works fine, but more often than not it’s impossible to connect to any servers.
Grand Theft Auto V Online works great
Rockstar Games works great
■■■■■■■■■■■■■■■■ works great

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

Do a deep scan of your machine with Malwarebytes https://www.malwarebytes.com/. Make sure you actually do a deep scan. Next to the “Scan” option you will have 3 dots click on them and click advance.

Beyond deep scanning, answer these questions:
When you tried on a VPN, was the error the same, or was it something else?
Are you using any third-party antivirus, “endpoint security” or firewall solutions at all? (Windows stuff doesn’t count, obviously)
Do you get the Early-Exit Trap crash window every time you try to join a server and get that error message, or not every time? How does it behave exactly (how quickly does it crash after you see that message, etc)

I have three computers at home, and they all have the same problem with different Windows versions. I have two Steam accounts and one Epic Gams account, and they all have the same problem. Sometimes I can connect immediately, but other times it takes several hours to log in, and I get crashes or authorization errors.

The same situation is with the VPN enabled, but there are other errors (that is, it connects to the server but crashes after a minute). There are no other antiviruses.
There is not always an Early-Exit Trap error. About 1-2 minutes after the client launch, if the authorization did not work. Option 1: I start the client, try to connect to the server - (Failed to connect to authentication services) so 5 times, then Early-Exit Trap. 2 Option: I start the client and do nothing after 1-2 minutes, and the Early-Exit Trap. 3 Option: I start the client, connect to the server, and everything is fine for 5 hours or more until I disconnect. However, the most common scenario is the 1-hour or longer Option 1.

Okay? Did you try doing what I suggested a deep scan for malware using Malwarebytes