Error ntdll.dll!RtlAllocateHeap (0x20)

FiveM Client Support
#1

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GTA V version? Latest
Up to date? yes
Legit or Pirate copy? legit
Steam/CD/Social Club?
Windows version? 10
Did you try to delete caches.xml and try again? yes
Error screenshot (if any)
[Window Title]
FiveM Error

[Main Instruction]
ntdll.dll!RtlAllocateHeap (0x20)

[Content]
An error at ntdll.dll!RtlAllocateHeap (0x20) caused FiveM to stop working. A crash report is being uploaded to the FiveM developers.
Stack trace:
ntdll.dll!RtlAllocateHeap (0x20)
crashhandler64.dll+31294
crashhandler64.dll+1A987
crashhandler64.dll+26A4
tier0_s64.dll+13410
tier0_s64.dll+13D4D
tier0_s64.dll+56B4

[^] Ocultar detalles [Save information] [Cerrar]

[Expanded Information]
Crash signature: ntdll.dll+3B810
Report ID: si-a83ec9bdc03c4cebb001f58c736e6bff
You can press Ctrl-C to copy this message and paste it elsewhere.

System specifications
What did you do to get this issue?
What server did you get this issue on?
CitizenFX crash zip file
CitizenFX.log file
.dmp files/report IDs

If an issue with starting:

GTA V folder screenshot

image
image1201×411 24.1 KB

GTA V/update/x64/dlcpacks screenshot
image
image1210×481 21.7 KB

Filepath to FiveM folderimage
FiveM client folder screenshot
image
image1223×589 39.9 KB

Which antivirus/firewall software are you using? Any
Did you try to disable/uninstall your Anti-virus? None

Also add what you already tried so far.

1 Like
#2

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