Error: Failed to retrieve IDs, try restarting your game.

[NhatHato]

IF YOU DO NOT FILL THIS OUT, YOUR TOPIC WILL BE UNLISTED AND CLOSED

To receive support, please fill out the following template, and remove this top text.

---

Environment questions

GTA V version: 1.0.2372.2_0
Up to date: already updated all
Legit or Pirate copy: Legit
Purchased : Epic
Windows version: Win 10 pro 64bit
Did you try to delete content_index.xml and try again? : No
System specifications: 16gb ram, GTX1060 6gb, ryzen 5 3600
CitizenFX crash zip file (‘Save information’ on a crash): No crash error
logs/CitizenFX_log files:
fivem_set.bin (1008 Bytes)
.dmp files/report IDs: Idk where to get it
I got trouble when connect to a certain sever (it legit btw). this error said : [Queue] Error: Failed to retrieve IDs, try restarting your game.
I did run the steam, Epic, rockstar launcher, reinstall FiveM about 2 3 times, and still get that error. The fivem hex id from steam was approved in the sever but I still get that error.

[system]

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!

[NhatHato]