Error after Validating rockstar entitlements

[xxryams]

What is the issue you’re having?

I am able to authenticate all the way until “validating Rockstar entitlements” then i get an unhandled exception error KERNELBASE.dll!RaiseException VCRUNTIME140.dll!_CxxThrowException
I have read the KERNELBASE.DLL error document and initially added 5M folder to the exceptions list, but that did not work. I completely turned off windows defender threat protection all together and i still get the error. I do notice that when i download 5M it loads into my downloads folder and upon running it nothing populates in the 5M folder in app data.

What have you tried already to fix the issue?

Cleared cache folder in 5M. Uninstalled 5M and deleted app data folder, reinstalled 5M, uninstalled Rockstar game launcher, deleted app data folders, reinstalled. Reinstalled GTAV legacy. Turned off virus protection in windows. Uninstalled windows updates from the last few days. Ran sfc scan no issues or corrupt files. As mentioned above nothing populates in 5m app data folder so i transfered 5M files from downloads to app data folder before an uninstall and same issue.

Error screenshot(s)

Windows version

Windows 11 V. 24H2

System specifications

Intel Core i7
NVIDIA geForce RTX4060
32gb ram
1tb nvme ssd

Antivirus software

none

CitizenFX crash zip file (‘Save information’ on a crash)

CfxCrashDump_2025_04_15_22_46_23.zip (61 KB)
CfxCrashDump_2025_04_16_12_59_13.zip (72.2 KB)

[system]

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!