Error after opening FiveM app

FiveM Client Support
1

Environment questions

**GTA V version: latest
**Up to date: yes
**Legit or Pirate copy: legit
**Purchased where - Steam/Rockstar Launcher/Epic: steam
**Windows version: 10
**Did you try to delete caches.xml (not cache/!) and try again? Don’t know how
**System specifications: AMD FX 9370, 16 GB RAM, windows 10 home
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files:
.dmp files/report IDs:

If you can’t start the game at all

GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
**FiveM client folder screenshot:

image
image1512×2016 1.86 MB
image
image1512×2016 1.66 MB
image
image1512×2016 1.59 MB

**Which antivirus/firewall software are you using? Windows Defender
**Did you try to disable/uninstall your Anti-virus? Yes

Important parts

**What is the issue you’re having? Open FiveM app and within 30 seconds it crashes

**What are you trying to do? Search servers and explore app

**What have you tried already to fix the issue? Verified game file

**Error screenshot (if any):

image
image1512×2016 1.37 MB

**What did you do to get this issue? Opened the app

**What server did you get this issue on?

First time ever trying to use FiveM. And also just downloaded GTAV couple days ago. Really don’t know a lot about this but trying to learn.

2

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3

So I see that your new, did u select the correct folder for where you have GTA V installed?

4

Unsure what you mean. What folder should it be installed in? Steam just installs it in the Steam dir

5

Make sure that you have selected the actual folder that GTA V is installed in, not just Steam directory. It should be the folder under /steam/command/GTA or something similar.

8

i am having problem too but no one help nothing does i am sad

9

Are you having the same exact error as me?

10

Have you tried to verify the integrity of your GTA V game files

Edit: This is how you verify game files

Open Steam App → Library Tab → Right-Click GTA V → Click Properties… → Local Files → Verify integrity of game files

11

Yes I done that earlier.

12

i would ask the server owners about this problem unless you modified your client.

13

Have you completely removed FiveM from your PC by uninstalling it? If you haven’t do that, then reinstall. Instructions for uninstallation can be found on the docs page for FiveM.

14

Definitely didn’t do that. Any idea how to get in touch with them?

15

I will do that now. Thanks.

16

Modified client means like plugins and stuff. Try to reinstall FiveM as a whole to get a clean install.

17

Doing that now. Hopefully it will work

18

Good news. Uninstalled and reinstalled. It is working now!!!

19

Great to here! Glad it’s working!

20

Great!

21

Press solution on the answer you got so others who are in the same situation can find this thread.

22

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