IF YOU DO NOT FILL THIS OUT, YOUR TOPIC WILL BE UNLISTED AND CLOSED
To receive support, please fill out the following template, and remove this top text.
Environment questions
GTA V version:
Up to date:
Legit or Pirate copy:
Purchased where - Steam/Rockstar Launcher/Epic:
Windows version:
Did you try to delete content_index.xml and try again?
System specifications:
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files:
.dmp files/report IDs:
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?
Important parts
What is the issue you’re having?
What are you trying to do?
What have you tried already to fix the issue?
Error screenshot (if any):
What did you do to get this issue?
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
Additional comments
help me i cant join any serwer " Platform status
There is no current service alert on the Cfx.re status page. This may be an issue on your end.
What can you do?
- Try again at a later time.
- Check your network connection and the Cfx.re Status page.
- If the issue persists, contact Cfx.re Support.
Error details
Initial heartbeat failed. Restart your game, or try again later.
Detailed info: HTTP 412 Make sure your System Clock is Synchronized and Up-to-Date." please help what i do