Email verify on launch

FiveM Client Support
1

What is the issue you’re having?

I cant open it because I get a verify email issue even though I own the game through both steam and epic games and comes up sending to an email address which does not belong to me

Error screenshot(s)

1112314.png
1112314.png723×812 65.4 KB

Windows version

windows 10

System specifications

rx 6800xt
32gb ram
5700x

Antivirus software

norton

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

3

Make sure neither FiveM, nor Rockstar Games Launcher is running.

  • Press Win + R, enter %localappdata%\DigitalEntitlements\ and click OK,
  • Back up all the files in there, leave them in a separate directory.,
  • Delete all the files inside of DigitalEntitlements.,
  • Run Grand Theft Auto V once through the relevant launcher you used to install the game with.,
  • Your FiveM client should now use your new identifiers, provided you actually have separate licenses.,

You might also have to delete %appdata%\CitizenFX\ros_id.dat which is your Rockstar Social Club identifier.