Dxgi_error_device_hung/dxgi_error_device_removed

Environment questions

GTA V version:
Last updated on January 7th when I re-installed it.
Up to date:
Yes
Legit
Purchased through Steam
Windows 10
Did you try to delete content_index.xml and try again?
Yes
System specifications:
Processor: AMD Ryzen 5 5600X 6 Core & 12 Threads
Motherboard: MSI MPG B550
CPU Cooler: Cooler Master Hyper 212 RGB Black Edition
Graphics Card: AMD Radeon RX 6600 XT
Ram: 2x Corsair Vengeance RGB 16GB
Power Supply: Corsair RM 750 Series 80+ Gold

CitizenFX crash zip file (‘Save information’ on a crash): Window Title]

FiveM

[Main Instruction]
Recursive error: DirectX encountered an unrecoverable error: DXGI_ERROR_DEVICE_REMOVED - The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

[Content]
GetDeviceRemovedReason returned DXGI_ERROR_DEVICE_HUNG - The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.

Original error: DirectX encountered an unrecoverable error: DXGI_ERROR_DEVICE_REMOVED - The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

GetDeviceRemovedReason returned DXGI_ERROR_DEVICE_HUNG - The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.

logs/CitizenFX_log files: https://drive.google.com/file/d/1KAMZC0EiToT7SdWyz4y_dgC1aHKDAPI5/view?usp=sharing
.dmp files/report IDs: si-b833e0a8350c4ce9ab317003526bebec

Important parts

What is the issue you’re having?

Cannot run fivem past the loading screens of any server I have tried so far. This issue also happens with normal GTA5 as well when I attempt to run it in story mode/online.

What are you trying to do?

Run Fivem past loading screens into servers, and run fivem so I can actually run it again.

What have you tried already to fix the issue?

Removed any graphics mods, changed GTA to windowed, adjusted all the AA settings to be off as well, rollback drivers, uninstalled Fivem separately then ran it again, and uninstalled Fivem and GTA together and then attempted to run it again with no success.

What did you do to get this issue?

Been ongoing for at least a month and some days now, last I remember this issue starting would be close to Thanksgiving.


Additional comments

I have been suggested to try rolling back drivers twice instead of once or re-installing DirectX as well but I have not attempted that yet.

Also I can solve the DEVICE_REMOVED error when just adjusting some settings in fivem and gta itself but that is not enough to solve the other issue.

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

Try rolling back you driver version, AMD’s latest is a bit buggy

That does not work tried that many times, was not successful any of those attempts.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.