Dgxi error device removed

IF YOU DO NOT FILL THIS OUT, YOUR TOPIC WILL BE UNLISTED AND CLOSED

To receive support, please fill out the following template, and remove this top text.


Environment questions

GTA V version: 1.0.2245.0
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Steam
Windows version: 10 (up to date)
Did you try to delete caches.xml (not cache/!) and try again? Yes
System specifications: Ryzen 3600, RTX 2070 (Zotac Gaming AMP Extreme 8gb) 16 GB 3200mghz ram
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files:
.dmp files/report IDs:CfxCrashDump_2021_04_14_00_56_21.zip (1.6 MB) CitizenFX_log_2021-04-14T004106.log (318.4 KB) accd199e-d918-4825-9908-85274753cc6b.dmp (9.5 MB)

If you can’t start the game at all Game loads totally fine

GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?

Important parts

What is the issue you’re having?
DXGI ERROR DEVICE REMOVED
What are you trying to do?
Play the game
What have you tried already to fix the issue?
Clear Cache, Reinstall Game and Five M, Reinstall Graphics Drivers, Remove Graphics card and reinstall physically, then clean install drivers, Tried the TdrLevel registry key but that just makes my computer totally freeze instead of just send the error
Error screenshot (if any):

What did you do to get this issue?
Play in LegacyRP for any amount of time longer than 5 minutes
What server did you get this issue on?
LegacyRP


Additional comments

i have not been able to find a working solution on this board or online so i figured i would update all the crash files within this message. Thank you in advance

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

i have the same fucking problem about a week now 2070 rtx evga 2700x ryzen and i dont know how to fix it!

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.