Could not load citzengame.dll

Everytime I try to instaall fivem it says could not load citizengame.dll. I’ve looked on every other post trys everything it says still doesnt work.

windows version: windows 7.
Legit or pirate: legit
error message:could not load citizen game.dll
game version: latest
steam version or disc version: disc

Also i have vcredist 2015 and it is a clean version of gta5 i reinstalled the whole game not keeping any saves.