"Could not contact entitlemen service. Status code 403, error message: 0"

FiveM Client Support
1

GTA V version? 1.0.1290.1
Up to date? Yes
Legit or Pirate copy? Legit
Steam/CD/Social Club? Steam
Windows version? Windows 7 Ultiamte 64bit
Did you try to delete caches.xml and try again? Yes
Error screenshot (if any)
System specifications i5 7600, 16GB RAM, GTX 1060 5GB
What did you do to get this issue? I installed FiveM for the first time and attempted to run it.
What server did you get this issue on? Not in a server.
CitizenFX.log file
[ 0] Initialized system mapping!
[ 93] CitizenFX Steam child starting - command line: “C:\Users\Username\AppData\Local\FiveM\FiveM.exe”
[ 265] Initialized system mapping!
[ 452] CitizenFX Steam child starting - command line: “C:\Users\Username\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_SteamChild.exe” -steamparent:6228
[ 452] Initializing Steam parent.
[ 468] Initializing Steam parent: Steam’s running.
[ 499] Initializing Steam parent: Initializing presence.
[ 499] Initializing Steam parent: Attempting to run processes.
[ 546] hello from “C:\Users\Username\AppData\Local\FiveM\FiveM.exe”
[ 561] Initialized system mapping!
[ 577] Got ros:launcher process - pid 3068
[ 577] Initializing Mono
[ 592] Initializing Mono completed
[ 608] C:\Users\Username\AppData\Local\FiveM\FiveM.app\citizen\clr2\lib\mono\4.5 CitizenFX.Core.pdb is not a platform image (even though the dir matches).
[ 608] Hello!
[ 624] CitizenFX Steam child starting - command line: “C:\Users\Username\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_SteamChild.exe” -steamchild:6228
[ 624] game parent PID: 6228
[ 624] waiting for process to exit…
[ 639] Initialized system mapping!
[ 826] Replacing function table list entry 0x142d6b000 with 0x142d6b000
[ 842] hello from “C:\Users\Username\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_ROSLauncher” ros:launcher --parent_pid=6228 “C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe”
[ 858] launcher! “C:\Users\Username\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_ROSLauncher” ros:launcher --parent_pid=6228 “C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe”
[ 858] Initialized system mapping!
[ 920] Replacing function table list entry 0x140564000 with 0x140564000
[ 3666] versioning: /prod/gtav/launcher_online_config.xml
[ 3666] versioning: /prod/gtav/launcher_online_config.xml
[ 3837] versioning: /prod/gtav/versioning.xml
[ 3837] versioning: /prod/gtav/versioning.xml
[ 3853] versioning: /prod/gtav/versioning.xml
[ 4258] Got ROS subprocess - pid 4252
[ 4336] Initialized system mapping!
[ 4524] hello from “C:\Users\Username\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_ROSSubProcess” ros:subprocess “C:\Program Files\Rockstar Games\Social Club\subprocess.exe” --rgsc_pid=3068 --rgsc_ipc_channel_name=rgsc_ipc_bfc --rgsc_home_dir=C:\Users\Username\Documents\Rockstar*%20Games\Social%20Club\Launcher\Renderer\ --no-proxy-server --safebrowsing-disable-auto-update --disable-spell-checking --disable-extensions --disable-gpu --lang=en --remote-debugging-port=13171 --ignore-certificate-errors
[ 4539] sub! “C:\Users\Username\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_ROSSubProcess” ros:subprocess “C:\Program Files\Rockstar Games\Social Club\subprocess.exe” --rgsc_pid=3068 --rgsc_ipc_channel_name=rgsc_ipc_bfc --rgsc_home_dir=C:\Users\Username\Documents\Rockstar%20Games\Social%20*Club\Launcher\Renderer\ --no-proxy-server --safebrowsing-disable-auto-update --disable-spell-checking --disable-extensions --disable-gpu --lang=en --remote-debugging-port=13171 --ignore-certificate-errors
[ 4539] Initialized system mapping!
[ 4586] Replacing function table list entry 0x1400b5000 with 0x1400b5000
[ 4726] Got ROS subprocess - pid 6944
[ 4804] Initialized system mapping!
[ 4992] hello from “C:\Users\Username\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_ROSSubProcess” ros:subprocess “C:\Program Files\Rockstar Games\Social Club\subprocess.exe” --type=renderer --no-sandbox --primordial-pipe-token=A5A8705D61D9662A0055FD802134C76B --lang=en-US --lang=en --log-file=“C:\Program Files\Rockstar Games\Social Club\debug.log” --log-severity=disable --disable-extensions --disable-spell-checking --enable-pinch --device-scale-factor=1 --num-raster-threads=2 --content-image-texture-target=3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553 --video-image-texture-target=3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553 --disable-accelerated-video-decode --disable-webrtc-hw-encoding --disable-gpu-compositing --channel=“4252.0.1185464995\695406735” --mojo-platform-channel-handle=1412 /prefetch:1 --rgsc_ipc_channel_name=rgsc_ipc_bfc_channel_1 --remote-debugging-port=13171 --ignore-certificate-errors
[ 5007] sub! “C:\Users\Username\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_ROSSubProcess” ros:subprocess “C:\Program Files\Rockstar Games\Social Club\subprocess.exe” --type=renderer --no-sandbox --primordial-pipe-token=A5A8705D61D9662A0055FD802134C76B --lang=en-US --lang=en --log-file=“C:\Program Files\Rockstar Games\Social Club\debug.log” --log-severity=disable --disable-extensions --disable-spell-checking --enable-pinch --device-scale-factor=1 --num-raster-threads=2 --content-image-texture-target=3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553 --video-image-texture-target=3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553 --disable-accelerated-video-decode --disable-webrtc-hw-encoding --disable-gpu-compositing --channel=“4252.0.1185464995\695406735” --mojo-platform-channel-handle=1412 /prefetch:1 --rgsc_ipc_channel_name=rgsc_ipc_bfc_channel_1 --remote-debugging-port=13171 --ignore-certificate-errors
[ 5007] Initialized system mapping!
[ 5023] Replacing function table list entry 0x1400b5000 with 0x1400b5000
[ 5179] EndpointMapper::HandleRequest: GET //scui/v2/desktop
[ 5194] EndpointMapper::HandleRequest: GET /prod/gtav/font-awesome.css
[ 5194] versioning: /prod/gtav/font-awesome.css
[ 5226] EndpointMapper::HandleRequest: GET /prod/gtav/splash.png
[ 5226] versioning: /prod/gtav/splash.png
[ 5288] EndpointMapper::HandleRequest: GET /prod/gtav/roboto.ttf
[ 5288] versioning: /prod/gtav/roboto.ttf
[ 6271] EndpointMapper::HandleRequest: GET /cfx/login
[ 7254] EndpointMapper::HandleRequest: POST /gta5/11/gameservices/socialclub.asmx/CreateScAuthToken2
[ 8096] EndpointMapper::HandleRequest: POST /gta5/11/gameservices/entitlements.asmx/GetEntitlementBlock
[ 8876] GlobalError: Could not contact entitlement service. Status code: 403, error message: 0/, response body:
[ 9032] process exited with 32110160!

.dmp files/report IDs No idea what you want here, the filename? 4b3477b6-3047-408f-9c01-aafb3f1a1448
If an issue with starting: Unmodified, cba to sc
GTA V folder screenshot Unmodified, cba to sc
GTA V/update/x64/dlcpacks screenshot Unmodified, cba to sc
Filepath to FiveM folder C:\Users\UserName\AppData\Local\FiveM
FiveM client folder screenshot
Did you try to disable/uninstall your Anti-virus? Yes

Also add what you already tried so far.
I have tried rerunning the game.

This issue does not allow FiveM to operate. How has this problem not been addressed? Apparently you guys offer good support, but I’ve seen several threads on this issue with no official response. There’s one person who suggested deleting some files but it doesn’t seem correct, as I don’t even have one of the files (assumeing because I never got FiveM to run after initial install).

To be clear, I run FiveM and get the SC splash screen, then the FiveM splash screen, then the 403 error.

If someone here has any competence, please support your software.

3 Likes
2

I don’t get how this has not been officially addressed either. It’s been close to a week without any support.

These line would lead me to believe either it creates a bad token, or firewall issues on the entitlement service server.

1 Like
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The other post mentioned deleting the ros_id.txt (i think it was a txt file, not positive) in the user/appdata/citizenfx folder. I don’t have any citizenfx folder, but I checked in the user/appdata/fivem folder and no such file is in that path. I have received this error every time I run FiveM since I installed it (never have used it before on this PC, ever), so maybe I that folder and file hasn’t been created for me since this is my first install/run of the game. Is the ros_id.txt related to the user’s Rocksar ID for creating a token? I can’t code so I might be way off, but just throwing it out there.

4 Likes
4

I also have the same error pls help!

2 Likes
5

I found this off of another post but go into your %appdata% folders and delete %localappdata%\digitalentitlements and %appdata%\citizenfx\ros_id.dat.(if u cant find citizenfx look under roaming)
if it works and you load up, blue screen might take a while(It did for me) but it ended up working hope it works for u guys

13 Likes
6

Thank you, Matt. Deleting the whole digitalentitlements folder, as well as the ros_id.dat file did resolve this issue for me.

I didn’t update this post to specify my attempt to delete those items, but I did discuss it in the discord support chat and cannot believe that nobody in there was aware that ros_id.dat could be in ROAMING instead of the Local directory. The most frustrating thing is that I have not seen a single person from the FiveM team even acknowledge this issue, not a single response when it’s mentioned. It’s as if any utterance of a 403 error is invisible to them, yet I’ve seen every other problem get a response. I’m just dumbfounded by it, especially since it’s such a simple fix.

2 Likes
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