Could not connect to backend services. Some issues may occur.

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Environment questions

GTA V version: Latest
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Steam
Windows version: Windows 10
Did you try to delete content_index.xml and try again? Yes
System specifications: GTX 1660ti, Rizen 5, 16gb ram
CitizenFX crash zip file (‘Save information’ on a crash): N/A (no crashing)
logs/CitizenFX_log files: CitizenFX_log_2024-06-15T120525.log (66.8 KB)

If you can’t start the game at all

GTA V folder screenshot:

GTA V/update/x64/dlcpacks screenshot: No DLCPack folder
Filepath to FiveM folder: C:\Users\andre\AppData\Local\FiveM
FiveM client folder screenshot: Fresh install
Which antivirus/firewall software are you using? Bitdefender
Did you try to disable/uninstall your Anti-virus? Yes

Important parts

What is the issue you’re having?
Every time I open FiveM I get this. I can’t do anything it doesn’t connect

What are you trying to do?
I am trying to play.

What have you tried already to fix the issue?

  • Re-verified GTAV game files
  • Disabled permanently my Anti Virus
  • Cleared FiveM Cache + Uninstalled/Re-installed
  • Changed my IPV4 address
  • Restarted PC
  • Flushed my DNS settings in CMD
  • IP Config release/renew in CMD
  • Running program as Admin
  • Checked content/cfx.re/updates
  • Restarted Router

Error screenshot (if any): Added above

What did you do to get this issue?
Just opened FiveM and the issue was there

What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
Pre server load up. I can’t connect to any server even with direct connect in F8


Additional comments

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Contact your ISP support staff as it seems like your connection fails to route to a specific address, they should be able to help you out.

I’ve been playing FiveM for 5+ years and only have the issue now and I haven’t changed my provider or service by ISP

It’s very much possible that something changed on your ISP’s side all of a sudden, it’s not particularly uncommon; you should check with them.

Turns out it had something to do with my firewall as I missed a button to shut off. Issue sorted

What a nightmare with such an easy fix :joy:

Thanks for reaching out 4iY

That’s the other thing I was going to suggest originally, but seeing as you mentioned doing resets and stuff I figured you knew your way around and would check that if you had any third-party solutions running or messed with the firewall yourself. Still, good to know you got it fixed lol

Any solution on this?

Open your own post with your issue, network stuff is different for everyone

Open Notepad as an administrator by pressing the Windows key, typing in “notepad”, and clicking “Run as administrator”.

To open the hosts file in Notepad, click “File”, “Open”, and navigate to C:\Windows\System32\drivers\etc.

You won’t be able to see any files in this directory because they aren’t text documents. To change the file type, click on the dropdown in the bottom right of the Open menu and click on “All Files”:

You’ll see a file named hosts . Double click on that file to open it.

Then, you’ll see a hosts file similar to this:

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
#	127.0.0.1       localhost
#	::1             localhost

If you find something like this at the end of the file, delete everything and save the file.

127.0.0.1 runtime.fivem.net
127.0.0.1 sentry.fivem.net
127.0.0.1 metrics.fivem.net
127.0.0.1 lambda.fivem.net
127.0.0.1 status.cfx.re
127.0.0.1 forum.cfx.re
127.0.0.1 cfx.re
127.0.0.1 servers-frontend.fivem.net
127.0.0.1 changelogs-live.fivem.net