CNetGamePlayer::GetGamerInfo returns nullptr, causing crashes

Client

Using canary? yes
Windows version: 10
System specifications: various

Server

Operating system: doesn’t matter
Artifact version: any
IP address: any
Resources: standard
System specifications: doesn’t matter

Incident

Summary: the game crashes because CNetGamePlayer::GetGamerInfo could interact with invalid player.
Expected behavior: the game shouldn’t crash.
Actual behavior: the game crashes.
Steps to reproduce: none, sadly.
Server/Client? client
Files for repro (if any): -
Error screenshot (if any): -
.dmp files/report IDs: -

Any additional info: need dump files of this case.

image

3 Likes

I am unable to upload the .dmp file.

Client

Using canary? yes
Windows version: 10
System specifications: i7 9700k, gtx 1660 ti, 2 tb ssd, 16 gb ram, ethernet connection, 750 psu

Server

Operating system: doesn’t matter
Artifact version: any
IP address: any
Resources: standard
System specifications: doesn’t matter

Incident

Summary: the game crashes because CNetGamePlayer::GetGamerInfo could interact with invalid player.
Expected behavior: the game shouldn’t crash.
Actual behavior: the game crashes.
Steps to reproduce: this happened to me while attempting to purchase a horse on the server Syn County. When I log back in, I still don’t have a horse nor do I have less money to show that the purchase went through.
Server/Client? client
Files for repro (if any): - having issues uploading all files, so if more files are needed please reach out to me on discord madelyn#9988 socialclub.log (7.5 KB)
socialclub_launcher.log (7.4 KB)

Error screenshot (if any): -
.dmp files/report IDs: -

Any additional info: I tried cache clearing, switching graphics to DirectX12, and canary build. I also tried relogging several times after crashing but the behavior never changed. The only thing that changed was when I was unable to purchase the horse of a specific color (kicked from the menu back in game like normal) so I attempted to purchase a different color and then got the same crash as before.

1 Like

Using canary? yes
Windows version: 10
System specifications: AMD RADEON 6700 32gb ram

Server

Operating system: LINUX
Artifact version: 5402
IP address: rdr.lawless-street.fr
Resources: standard
System specifications: HIGH PERF

Incident

Summary: the game crashes because CNetGamePlayer::GetGamerInfo could interact with invalid player.
Expected behavior: the game shouldn’t crash.
Actual behavior: the game crashes.
Steps to reproduce: none
Server/Client? client
Files for repro (if any): - https://cdn.discordapp.com/attachments/677246982909198348/970443088000593920/Cnet.png
Error screenshot (if any): -
.dmp files/report IDs: - https://cdn.discordapp.com/attachments/677246982909198348/970443087526649886/CfxCrashDump_2022_05_01_21_53_15.zip

Using canary? yes
Windows version: 10
System specifications: AMD RADEON 6700 32gb ram

Server

Operating system: LINUX
Artifact version: 5402
IP address: rdr.lawless-street.fr
Resources: standard
System specifications: HIGH PERF

Incident

Summary: the game crashes because CNetGamePlayer::GetGamerInfo could interact with invalid player.
Expected behavior: the game shouldn’t crash.
Actual behavior: the game crashes.
Steps to reproduce: none
Server/Client? client
Files for repro (if any): -
Error screenshot (if any): -https://media.discordapp.net/attachments/655269561926680576/971546110176936027/unknown.png
.dmp files/report IDs: - https://cdn.discordapp.com/attachments/655269561926680576/971546073690677338/CfxCrashDump_2022_05_04_22_55_58.zip

Using canary? yes
Windows version: 10
System specifications:

Server

Operating system: Windows
Artifact version: 5402
Resources: standard
System specifications:

Incident

Summary: the game crashes because CNetGamePlayer::GetGamerInfo could interact with invalid player.
Expected behavior: the game shouldn’t crash.
Actual behavior: the game crashes.
Steps to reproduce: simply entering or exiting the town of Blackwater
Server/Client? client
Files for repro (if any): -
Error screenshot (if any): https://cdn.discordapp.com/attachments/971532776299962370/971810099347734578/Screenshot_14.png
.dmp files/report IDs:
CfxCrashDump_2022_05_05_16_38_11.zip (2.4 MB)

Using canary? yes
Windows version: 10
System specifications: AMD RADEON 6700 32gb ram

Server

Operating system: LINUX
Artifact version: 5402
IP address: rdr.lawless-street.fr
Resources: standard
System specifications: HIGH PERF

Incident

Summary: the game crashes because CNetGamePlayer::GetGamerInfo could interact with invalid player.
Expected behavior: the game shouldn’t crash.
Actual behavior: the game crashes.
Steps to reproduce: none
Server/Client? client
Files for repro (if any): -
Error screenshot (if any): -
https://cdn.discordapp.com/attachments/655269561926680576/972199618848895046/unknown.png
.dmp files/report IDs: -
https://cdn.discordapp.com/attachments/655269561926680576/972199638499209307/CfxCrashDump_2022_05_06_18_13_46.zip

Using canary? yes
Windows version: 10
System specifications: AMD Ryzen 7 32gb RAM

Server

Operating system: LINUX
Artifact version: 5402
IP address: rdr.lawless-street.fr
Resources: standard
System specifications: HIGH PERF

Incident

Summary: the game crashes because CNetGamePlayer::GetGamerInfo could interact with invalid player.
Expected behavior: the game shouldn’t crash.
Actual behavior: the game crashes.
Steps to reproduce: none
Server/Client? client
Files for repro (if any): -
Error screenshot (if any): - https://media.discordapp.net/attachments/677246982909198348/972272518448709683/unknown.png

.dmp files/report IDs: -
https://cdn.discordapp.com/attachments/677246982909198348/972272517945372712/CfxCrashDump_2022_05_06_22_24_26.zip

Hello :slight_smile:

Any progress ?

Using canary? yes
Windows version: 10
System specifications: AMD Ryzen 7 32gb RAM

Server

Operating system: LINUX
Artifact version: 5402
IP address: rdr.lawless-street.fr
Resources: standard
System specifications: HIGH PERF

Incident

Summary: the game crashes because CNetGamePlayer::GetGamerInfo could interact with invalid player.
Expected behavior: the game shouldn’t crash.
Actual behavior: the game crashes.
Steps to reproduce: none
Server/Client? client
Files for repro (if any): -
Error screenshot (if any): - https://cdn.discordapp.com/attachments/677246982909198348/974373385398276096/unknown.png

.dmp files/report IDs: -
https://cdn.discordapp.com/attachments/677246982909198348/974373385654140998/CfxCrashDump_2022_05_12_18_11_26.zip

CfxCrashDump_2022_05_13_03_47_58.zip (2.3 MB)
image

Hi, Crash from different users


https://cdn.discordapp.com/attachments/909818373779652689/974422301850361956/CfxCrashDump_2022_05_12_21_25_23.zip


https://cdn.discordapp.com/attachments/909818373779652689/974068697784262686/CfxCrashDump_2022_05_11_22_00_32.zip


https://cdn.discordapp.com/attachments/909818373779652689/972249001527238716/CfxCrashDump_2022_05_06_21_29_16.zip


https://cdn.discordapp.com/attachments/677246982909198348/972246893969158194/CfxCrashDump_2022_05_06_21_21_57.zip


https://cdn.discordapp.com/attachments/677246982909198348/972246232632287323/CfxCrashDump_2022_05_06_21_19_11.zip


https://cdn.discordapp.com/attachments/677246982909198348/970443087526649886/CfxCrashDump_2022_05_01_21_53_15.zip

[Window Title]
RedM

[Main Instruction]
CNetGamePlayer::GetGamerInfo returned nullptr, this is a fatal error.

[Content]
Physical player index: 31
Active player index: 255
Player address: 230a387dc80

[Expanded Information]
Report ID: si-c15ef809f835400ba155e14bfb7410b1

dont know how to upload the zipfile with the rest

We noticed this problem when we tried dynamically setting the player culling radius on the server. Without it, the crashes didn’t occur, so it’s probably fault of it.

Here are some dumps:
CfxCrashDump_2022_05_13_16_20_46.zip (2.1 MB)
CfxCrashDump_2022_05_08_14_53_54.zip (2.0 MB)
CfxCrashDump_2022_05_06_18_06_12.zip (2.1 MB)
CfxCrashDump_2022_05_14_20_36_37.zip (2.3 MB)

First time I’ve encountered this error when playing RedM.

image

CfxCrashDump_2022_05_16_02_59_10.zip (2.1 MB)

Few more

https://cdn.discordapp.com/attachments/909818373779652689/975866140834287616/CfxCrashDump_2022_05_16_21_01_14.zip
https://cdn.discordapp.com/attachments/909818373779652689/975519659627515904/CfxCrashDump_2022_05_15_22_06_17.zip
https://cdn.discordapp.com/attachments/909818373779652689/975486078695907348/CfxCrashDump_2022_05_15_19_52_55.zip
https://cdn.discordapp.com/attachments/909818373779652689/975483229731700766/CfxCrashDump_2022_05_15_19_39_28.zip
https://cdn.discordapp.com/attachments/909818373779652689/975366654584324196/CfxCrashDump_2022_05_15_11_58_01.zip
https://cdn.discordapp.com/attachments/909818373779652689/975366124118114304/CfxCrashDump_2022_05_15_11_55_46.zip
https://cdn.discordapp.com/attachments/909818373779652689/975357284270088192/CfxCrashDump_2022_05_15_11_16_41.zip
https://cdn.discordapp.com/attachments/909818373779652689/975430558236692570/CfxCrashDump_2022_05_15_16_12_20.zip

CfxCrashDump_2022_05_08_17_50_12.zip (2.3 MB)
CfxCrashDump_2022_05_17_15_03_43.zip (2.3 MB)
CfxCrashDump_2022_05_17_15_12_39.zip (2.3 MB)
CfxCrashDump_2022_05_17_15_41_11.zip (2.4 MB)

CfxCrashDump_2022_05_18_20_04_41.zip (2.2 MB)

CfxCrashDump_2022_05_18_21_54_55.zip (2.3 MB)

CfxCrashDump_2022_05_18_21_12_53.zip (2.7 MB)