CitizenFX Crash - This application should be launched directly from the shell or a web browser

FiveM Client Support
1

GTA V version? : I forgot what version, it’s the latest
Up to date? : Yes, up to date
Legit or Pirate copy? : Legit copy
Steam/CD/Social Club? : Epic Games
Windows version? : 1809 LTSC
Did you try to delete caches.xml and try again? : I did
Error screenshot (if any) :
unknown
System specifications : Intel Core i5 9400F - 2x8GB RAM - GTX 1660 6GB
What did you do to get this issue? : I don’t know, it randomly appears after I quit from one of the server
What server did you get this issue on? : Indopride roleplay
CitizenFX crash zip file : no crash zip available in my folder
CitizenFX.log file :
CitizenFX_log_2020-09-28T092036.log (21.0 KB)
.dmp files/report IDs : I have no clue where to find that dump file / report ID, sorry.

If an issue with starting:
GTA V folder screenshot :

gtav-directory-1
gtav-directory-1778×804 70.1 KB

gtav-directory-2
GTA V/update/x64/dlcpacks screenshot :
dlcpacks-1
dlcpacks-1663×804 55.3 KB

dlcpacks-2
Filepath to FiveM folder E:\EpicGamesLibrary\GTAV
FiveM client folder screenshot :
fivem
fivem791×810 76.1 KB

Which antivirus/firewall software are you using? : I have no antivirus or firewall, all were disabled
Did you try to disable/uninstall your Anti-virus? : I did before even installing FiveM

Also add what you already tried so far :

I did already uninstall and reinstall FiveM, did no luck
Tried to clear caches.xml before reinstalling FiveM, still no luck
At the point of giving up, I did reinstalling clean Windows just now and after I tested it again, still no luck.

I might try to uninstall GTA V and re-download it again then… :confused:

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

3

are you trying to start the game with a custom launcher? FiveM started blocking them recently.

4

Well, yes
in fact the server owner itself stated that it needs their own custom launcher to enter the server.

5

what do u mean bout custom launcher?

1 Like
6

I’m having the same problem, I didn’t understand the custom launcher part, maybe I could have done it without intention and now I can’t play it, does anyone know how to fix it?

7

I am also experiencing the same error :frowning: do you guys know how to fix it? our server doesn’t have a custom launcher or whatnots. I just can’t launch the fivem itselft

8

i dont use custom launcher i use fivem.exe

9

I have a custom launcher and I can’t access fiveM anymore but when I use Microsoft Edge I can.
Also, I can access it normally from the app (fivem.exe)

10

you download fivem again with microsoft edge?

11

Problem solved guys!!

I just re-downloaded GTA V again

Took me a while so… I’ve re-downloaded the GTA V and the problem is gone

12

i redownloaded gta v and the problem same

note you from indonesia?

13

not worked same

14

I am from Indonesia

the problem occurs and in fact the server owner itself has fixed the launcher for it.

GTA V is not the problem, it solved.

15

im redownload GTA v for 2 times…but the problem still occur…

16

Perhaps you need to ask the server owner to fix the problem, mine’s fixed after they noticed the error and fixed it already.

17

by server do u mean by rp server or fivem community ?

18

by the RP server owner

19

No Working same

20

dude not working

1 Like