Checking for Rockstar Games update services

FiveM Client Support
,
1

What is the issue you’re having?

I installed FiveM on a new computer, along with the Rockstar Launcher — everything was installed properly.
Now I have this problem: every time I try to launch FiveM, I get the following error:
“Checking for Rockstar Games update services”, and then a window appears saying
“An error occurred while authenticating with Rockstar services.”

I contacted CFX support, but they told me to look for help here because they can’t assist via ticket.
Rockstar support told me to contact CFX instead — so basically, no one is helping.

What have you tried already to fix the issue?

I’ve already tried the following to fix the issue:

Reinstalled FiveM and Rockstar Launcher at least 5 times

Checked my internet connection, including VPN and DNS settings

Checked Windows services

Tried a different internet connection

Ran FiveM as administrator

Disabled antivirus and also tried adding exceptions/permissions for FiveM and Rockstar

Basically, I’ve done everything I could think of

Windows version

windows 10 22631.5262

System specifications

Intel(R) Core™ i9-14900KF 3.20 GHz, 128gb ram, rtx 4090 24gb

Antivirus software

Defender

CitizenFX crash zip file (‘Save information’ on a crash)

CfxCrashDump_2025_05_07_13_34_41.zip (45 KB)

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot: