IF YOU DO NOT FILL THIS OUT, YOUR TOPIC WILL BE UNLISTED AND CLOSED
To receive support, please fill out the following template, and remove this top text.
Environment questions
GTA V version: 1.0.3351.0
Up to date: yes
**Legit or Pirate copy:**legit
Purchased where - Steam/Rockstar Launcher/Epic: Rockstar website
**Windows version:**10
Did you try to delete content_index.xml and try again? no please explain
System specifications: i5 - 7400 cpu 16g memory gtx 1060 6gb 1863.01 gb hdd
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files:
.dmp files/report IDs:
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder: - dont no what this is sorry
FiveM client folder screenshot:
Which antivirus/firewall software are you using? just normal Microsoft defender
Did you try to disable/uninstall your Anti-virus? yes
Important parts
**What is the issue you’re having?**Hi i have recently just purchased GTA V and downloaded fivem. I go to load up FiveM and it wants me to log into my rockstar games social club account, i punch in all the right credentials and it even send me the verification code to my email i punch that in then it takes me back to the the previous page to punch my credentials in again i do so and it loads for about 5 seconds and then produces this error in the picture. Please can someone help me. Thanks in advance.
What are you trying to do? im trying to get online to play time2rp, i got accepted last week on the whitelist so i downloaded the game and fivem but i havent been able to load fivem up past this point.
What have you tried already to fix the issue? i have followed certain guides on youtube and from this forum but nothing has seemed to work, to me it feels like five5 isn’t registering that i have gta or something or that fivem and rockstar cant seem to sync. i have disabled all anti virus and firewall, deleted and reinstalled fiveM 3/4 times. i have completed loaded into and started a new story mode of gta so i know the game is working just cant seem to get it to work with fivem
Error screenshot (if any):
What did you do to get this issue?
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful! the pictures below ive tried to create a time line as to what happens on fivem then the fivem app closes down, and then sometimes not every time - 3/4 mins later i will get a notification to say i have been logged out of the launcher app because im logged in somewhere else but im not.