"Can't join FiveM - Account already in use (Error ID: au_qd8exxvuljby2_hpxe8_23kg76qfybvl3_asbe8)"

FiveM Client Support
1

What is the issue you’re having?

Hello,

I’m currently unable to join FiveM due to the following error:

“Your account is already being used to play on FiveM or RedM. Please end your current session first, and try to connect again.
Error ID: au_qd8exxvuljby2_hpxe8_23kg76qfybvl3_asbe8”

I have already tried:

  • Restarting my PC
  • Checking Task Manager to make sure FiveM is not running
  • Restarting my router
  • Waiting more than 10 minutes and trying again

But the issue still persists.
I’m sure no one else is using my account.

Can someone from the support team help me reset or terminate the ghost session that might be causing this?

Thanks in advance.

Windows version

Windows 11 Pro

System specifications

,

Antivirus software

ื

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot: