Can not verify Rock Star Social Account Email

FiveM Client Support
1

HOW I FIXED THIS
CREATE ANOTHER ROCKSTAR ACCOUNT. TRY TO LOG IN USING THE FIVEM.
IT WILL STATE THAT STEAM WAS LINKED TO ANOTHER EMAIL ALREADY.
TRY LOGGING IN AGAIN AND THERE YOU GO.
7/29/24

(OLD POST)

Environment questions

GTA V version:
Latest version (05/09/2024)
Up to date:
Yes
Legit or Pirate copy:
Legit
Purchased where - Steam/Rockstar Launcher/Epic:
Steam
Windows version:
10 Pro
Did you try to delete content_index.xml and try again?
Haven’t even been able to play yet
System specifications:
Good enough
CitizenFX crash zip file (‘Save information’ on a crash):
Haven’t even been able to play yet
logs/CitizenFX_log files:
Haven’t even been able to play yet
.dmp files/report IDs:
Haven’t even been able to play yet

If you can’t start the game at all

GTA V folder screenshot: This is not the issue
GTA V/update/x64/dlcpacks screenshot: This is not the issue
Filepath to FiveM folder: This is not the issue
FiveM client folder screenshot: This is not the issue
Which antivirus/firewall software are you using? This is not the issue
Did you try to disable/uninstall your Anti-virus? This is not the issue

Important parts

What is the issue you’re having?
I was logging in with the wrong password onto the FiveM Rockstar Social launcher/window and prompted it to send a security code to my email. Which is all good and dandy until it hits me with “Unfortunately we are unable to send your verification email at this time. Please try again later, or visit our support page if the problem persists”.
What are you trying to do?
Wait it out
What have you tried already to fix the issue?
Restarted my computer, Reinstalled FiveM, changed my password, logged in on Rockstar on a separate window, wait overnight to attempt to login again
Error screenshot (if any):

image
image1266×713 64.7 KB

What did you do to get this issue?
Logged in with the wrong password(s) too many times
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
None

Additional comments

My next best guesses would be to try logging in with a VPN, or to reinstall GTAV (Which I’m not sure if that would do me any good).

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

3

Is a good bet to bypass whatever protections you tripped while trying to log in

Instead of loading into FiveM though, try loading into the basegame first and make sure it all works before trying FiveM.

4

This is a copied post.
My part is just the CAPITALIZED intro.
Was trying to find a solution, and I was able to do it myself.

5

Why bother posting a new one then lol, you should’ve posted it on the original post that you copied as a solution

6

Original post is closed. Just wanted to add a solution to anybody else that could have the same issue.

Hope any doubts that you may had, have been answered.

7

If you get an issue like this then keep trying over and over again, it’s known to work after 5-15 attempts.

8

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.