Assertion Product ID Failure FiveM

What is the issue you’re having?

Hi, I’ve been getting back into FiveM lately and found a new server, but I keep crashing, and I get this error code along with some others I didnt save. Any fixes? I saw a post where one guy found a fix, but he never posted the fix. Any help is wanted. Thank you!

What have you tried already to fix the issue?

I have verified integrity of my GTA files and also redownloaded FiveM but nothing seems to work.

What server did you get this issue on?

Backstreets LA

Error screenshot(s)

Windows version

Windows 11

System specifications

Ryzen 5600x CPU
GeForce RTX 2070 Super
16 GB RAM
B550 Pro Aorus MB
1 TB SSD

Antivirus software

Microsoft Defender

Additional comments

Really trying to enjoy this server and game, please help out.

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

In most cases this happens due to a hardware fault caused by your PC being unable to handle something on the server, it could basically anything though. Here’s some fundamentals:

  • Run tests on your drive(s), a RAM test/memtest, and run burners for your CPU and GPU to see if anything is unstable
  • Close down all unnecessary background apps before starting FiveM, disable any resource-heavy apps like Medal, etc
  • Monitor your components’ usage and temps while playing, see if anything abnormal is happening