Around 15 crash per hour with 200 players: island-video-illinois

FiveM Client Support
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Environment questions

GTA V version: 1.0.53.576
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Rockstar Launcher
Windows version: Win 11 Home 22631.3447
Did you try to delete content_index.xml and try again? Yes (cache server / client side)
System specifications: Windows Server 2019 Standard
CitizenFX crash zip file (‘Save information’ on a crash): Attached
CfxCrashDump_2024_05_12_16_39_03.zip (1.5 MB)

logs/CitizenFX_log files: attached
.dmp files/report IDs:
0361d3ad-fe49-437e-acd2-b75834eeb7de.dmp attached

Important parts

What is the issue you’re having?
After removing the flags from the server and doing a big update on it, we see that we have gone from about 200-250 random crashes with no dominant percentages, to having about 300 crashes a day with the same error code in 80-90% of cases. The crashes are in random areas, with different clothes, being in a vehicle or on foot, we do not find a pattern that could be relevant.

What are you trying to do?
Eliminate this crash, since eliminating the vehicle and clothing packs should have reduced crashes in general. It seems like they have, but this one in particular has shown up and clouds everything else. I would like to go from 300 crashes with this code (island-video-illinois, Game crashed: GTA5_b3095.exe!sub_14058D884 (0x316)) per day to none.

What have you tried already to fix the issue?
I have tried reverting the new mappings that were included in the update and script updates.
I have tried disabling all maps on the server.
I have disabled all clothes on the server.
I have disabled the vehicles.
I have gone back to the previous version of DLC
I have returned to the recommended version of artifacts, we were on the last one. But it continued and we returned to the last artifacts.

On all occasions the error continues to occur, I may be missing something but I can’t think of anything nor do I see ways to debug it.

Error screenshot (if any):
image

What did you do to get this issue?
I have a script prepared that tells me the position of the crashes on the map, what the users are wearing, their job, whether or not they were in a vehicle and what vehicle they were in. I can’t find any pattern in all of them that allows us to determine an area, clothing, vehicle or job. It happens with default clothes, in random places, and 50% on foot and by car.

What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!

Additional comments

In crashes I see several parts just before finishing that generate some error and perhaps they could have something to do with it. Specifically these lines:
[ 944969] [FiveM_b3095_GT] MainThrd/ ^1SCRIPT ERROR: @monitor/resource/menu/client/cl_spectate.lua:274: Spectate request received while in transition state^7
[ 944969] [FiveM_b3095_GT] MainThrd/ ^3> handler^7 (^5@monitor/resource/menu/client/cl_spectate.lua^7:274)

Would be any way to debug this error?

Thanks in advance

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3

Finally it has been corrected by completely isolating the types of resources in maps, peds, props, vehicles, weapons, clothing…

They have been deactivated 1 by 1 in groups until the error is found (1 map). When the group was found, the resources of that group were divided until the culprit was isolated, continually analyzing the crashes to see the errors that were being generated and if the island-video-illinois appeared. It has been difficult to find and users have had to suffer through server restarts because otherwise the crash would not appear and would occur all over the map. It’s strange because this resource had not been touched for more than a year, but for some reason when touching other resources that crash became more evident.

Thanks to this we are already greatly reducing the amount of crashes (the peak was for another reason).

imagen
imagen941×337 21.8 KB

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Care to share the name of the map? Some MLOs don’t play well with others and can cause crashes with many other MLOs. I have had several MLOs always cause crashes when approaching them after changing game versions.

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Of course, was RedRoses Cafe. I looked for the provenance but found nothing and it was one of the oldest maps on our server. I don’t know why the massive crashes suddenly started.

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Would it be possible for a link to this asset (Tebex store link is fine)? I believe I have a potential fix for this crash on the unstable FiveM branch. Would be nice to verify the issue I found with other assets is the same with “RedRoses Cafe”.

2 Likes
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I sent it to you by PM!

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<numStreetLights value="137" /> in vw_distlodlights_medium is incredibly broken and will lead to this crash. In fact, I think this is the same ymap I used for reproduction.

A fix for this should be on unstable (maybe beta).

1 Like
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Great, thank you very much!! :wink:

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