Account session issue - "already being used" error

FiveM Client Support
1

What is the issue you’re having?

Hello FiveM Support Team,

I’m encountering an issue when trying to launch FiveM. I get the following error message:

“Your account is already being used to play on FiveM or RedM. Please end your current session first, and try to connect again.”

Error ID: au_qscz7gq26qw51_8i062_xmsy7gq26qw51_tiy42

I have tried restarting my computer, logging out of other devices, clearing the FiveM cache, and waiting over 10 minutes, but the issue still persists.

Could you please help me reset my session or check if my account is being used elsewhere?

Thank you for your assistance.

What server did you get this issue on?

XD เซิฟเวอร์สำหรับมือใหม่

Error screenshot(s)

4566.jpg
4566.jpg549×245 46.5 KB

Windows version

10 19045.5737

System specifications

Antivirus software

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

3

Did you share your account with anyone? If you did, then you and the person need to both do this.

Make sure neither FiveM, nor Rockstar Games Launcher is running.

  • Press Win + R, enter %localappdata%\DigitalEntitlements\ and click OK
  • Back up all the files in there, leave them in a separate directory.
  • Delete all the files inside of DigitalEntitlements.
  • Run Grand Theft Auto V once through the relevant launcher you used to install the game with.
  • Your FiveM client should now use your new identifiers, provided you actually have separate licenses.

You might also have to delete %appdata%\CitizenFX\ros_id.dat which is your Rockstar Social Club identifier.