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**GTA V version?**1.0.1737.6
**Up to date?**yes
**Legit or Pirate copy?**legit
**Steam/CD/Social Club?**steam
**Windows version?**windows 10
**Did you try to delete caches.xml and try again?**yes
Error screenshot (if any)![Capture|628x500] (upload://6zH0y3NQDNPS23HAMMDmF5w51mc.png)
System specificationsi5 9300H 2.40Ghz 8gb ram geforce gtx 1050 3gb
**What did you do to get this issue?**I opened the game
What server did you get this issue on?
CitizenFX.log file![image|690x464] (upload://qtuLFgO6PKqh0X18SXYne0OgmGD.png)
.dmp files/report IDs

If an issue with starting:
GTA V folder screenshot![image|690x331] (upload://5GDQLtoC8k498bHy5wna5Q8rwuC.png)
GTA V/update/x64/dlcpacks screenshot


Filepath to FiveM folder
FiveM client folder screenshot
Did you try to disable/uninstall your Anti-virus? yes

Also add what you already tried so far.

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Try this:

1 Like

I tried that method, I open it the first time, and the second time it didn’t work

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