White screen that says Rockstar games-social club at the top

[ReefYaDaddy]

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Environment questions

**GTA V version:**Doesnt show
**Up to date:**Should be
**Legit or Pirate copy:**Legit
**Purchased where - Steam/Rockstar Launcher/Epic:**Epic
**Windows version:**10
**Did you try to delete content_index.xml and try again?**yup
**System specifications:**ryzen 5 1600, sapphie 5700xt, 16 gb ram, 1 tb ssd, and 1tb hdd.
**CitizenFX crash zip file (‘Save information’ on a crash):**not crashing
**logs/CitizenFX_log files:**cant check
**.dmp files/report IDs:**nope

If you can’t start the game at all

GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?

Important parts

What is the issue you’re having?
White screen that says Rockstar games-social club at the top
What are you trying to do?
Fix this issue so I can play
What have you tried already to fix the issue?
Re-installing fivem
Error screenshot (if any):

What did you do to get this issue?
Not sure
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
None

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Additional comments

[system]

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!

[JamesUK]

Hi, what do you own GTA5 on? (Steam, Epic Games, etc.)