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Environment questions
GTA V version: 1.0.2545.0
Up to date: Yes
**Legit or Pirate copy: legit
**Purchased where - Steam/Rockstar Launcher/Epic: Rockstar Launcher
**Windows version: 10 pro 21H2
**Did you try to delete content_index.xml and try again? Yes
**System specifications:
Intel(R) Core™ i5-10400 CPU @ 2.90GHz 2.90 GHz
16.0 GB (15.9 GB usable)
64-bit operating system, x64-based processor
GPU: GTX 970
**CitizenFX crash zip file (‘Save information’ on a crash):
cd6b0b2f-9bec-4ca6-a41a-d16276726523.dmp (750.6 KB)
**logs/CitizenFX_log files:
CitizenFX_log_2022-02-23T214409.log (49.9 KB)
.dmp files/report IDs:
If you can’t start the game at all
**GTA V folder screenshot:
**GTA V/update/x64/dlcpacks screenshot: Do not have this folder
**Filepath to FiveM folder: D:\fivem
**FiveM client folder screenshot:
**Which antivirus/firewall software are you using? Windows Defender
**Did you try to disable/uninstall your Anti-virus? Yes
Important parts
**What is the issue you’re having? The program launches, but then gets stuck on the Vinewood cityscape page. I will click on it and it brings up the explorer window for setting up a server, installation guide, etc.
**What are you trying to do? Launch the program.
**What have you tried already to fix the issue? Uninstalled, reinstalled, uninstalled and reinstalled GTA. Turned off all anti-virus and firewalls, deleted suggested folders. Set program to run off of dedicated GPU.
Error screenshot (if any):
**What did you do to get this issue? n/a
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!