stuck on loading screen

FiveM Client Support
1

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To receive support, please fill out the following template, and remove this top text.

Environment questions

**GTA V version: not sure
**Up to date: yes
**Legit or Pirate copy: legit
**Purchased where - Steam/Rockstar Launcher/Epic: steam
**Windows version: yes
**Did you try to delete content_index.xml and try again? yes
**System specifications: not sure
**CitizenFX crash zip file (‘Save information’ on a crash): done alr
logs/CitizenFX_log files:
**.dmp files/report IDs:

If you can’t start the game at all

GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?

Important parts

What is the issue you’re having?
ok so i open fivem runnong and everything i go into server then im just loading in forever then it just crashes it never ends up downloading anything on loading screen im just stuck there
What are you trying to do?
play fivem but it crashes after a hour of waiting
What have you tried already to fix the issue?
deleting files not needed or deleteing gta and fivem none have worked
Error screenshot (if any):
none
What did you do to get this issue?
im not sure
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
well yes all of them but hasnt worked on any server so im sorry if thats not useful

yea so please help with this issue pls and th

2

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3

fill the whole support template out please.

4

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