Stuck and Crashing on Certain Server's Loading Screen

**GTA V version?**Up to date
Up to date?
Legit or Pirate copy?
**Steam/CD/Social Club?**Steam
**Windows version?**10 home
Did you try to delete caches.xml and try again? Yes
**Error screenshot (if any)**https://i.gyazo.com/658da1b6dffb09f704cb5b72c7ae8245.png
System specifications GTX 1070, Ryzen 7 1700X, 16gb ram @ 3000
What did you do to get this issue? I just installed FiveM on this new computer
What server did you get this issue on? Busted Cops vs Robbers
CitizenFX.log fileCitizenFX.log (117.4 KB)

.dmp files/report IDs7d99d233-0eff-4f28-b7db-9635891de377.dmp (8.5 MB)

If an issue with starting:
GTA V folder screenshothttps://i.gyazo.com/0ca9f783a7e5f5776573b94cbb6f5cb4.png
GTA V/update/x64/dlcpacks screenshothttps://i.gyazo.com/040d7c630cf0114d4347f1897637371f.png
https://i.gyazo.com/2bfa549e7fb3f4640301ce1193ec7ce7.png
Filepath to FiveM folderhttps://i.gyazo.com/ddb98171873b0e5a46765b8cab8e2166.png
https://i.gyazo.com/4a5e315b433d8e27caffd809e8bd7c6a.png
FiveM client folder screenshothttps://i.gyazo.com/2c0f609b78ce9cbdfb612639813cef47.png
https://i.gyazo.com/4c1b55942386fcaa1f16504b0ed801b7.png
https://i.gyazo.com/05005747028c8d1f2bb49f05d774eaba.png
**Did you try to disable/uninstall your Anti-virus?**Yes.

Also add what you already tried so far.
I’ve tried waiting out for the game to kick me for being afk, instead my game crashed. I tried spamming enter during the load screen (The word “BUSTED” over a picture of GTA 5 cop car chasing sport car is the loading screen) and that also inevitably crashed me, but quicker than waiting did. I verified the integrity of my GTA 5 game, loaded single player and played a few minutes, and nothing changed. Same when I played GTA Online. I deleted caches.xml, deleted my entire cache folder, and even deleted only specific folders within cache as one user suggested, not all at once of course. None of these worked. I have no mods, GTA 5 is a fresh install on a new computer, as is FiveM. I could play on another server just fine, which makes me believe this is a problem with their server, but none of the mods/admins I talked to could figure it out. Several other players were also having this same issue, and for the most part none of them have figured it out.
Edit: I also reinstalled the software suggested on a Rockstar help page regarding issues with downloading/running the game, even though I could play on Singleplayer, Online, and other FiveM servers just fine. It’s only this one server I’m having issues with.

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1 Like

Interesting stack trace:

 	FiveM_GTAProcess.exe!sub_14129FC1C()	Unknown
 	FiveM_GTAProcess.exe!_allocSomeMem()	Unknown
>	FiveM_GTAProcess.exe!sub_140F083F0()	Unknown
 	FiveM_GTAProcess.exe!CVehicleFactory::CreateCarForScript()	Unknown
 	FiveM_GTAProcess.exe!sub_141106D70()	Unknown
 	FiveM_GTAProcess.exe!rage::netSyncTree::ApplyToObject()	Unknown
 	FiveM_GTAProcess.exe!CProjectSyncTreeBase::ApplyToObject()	Unknown
 	FiveM_GTAProcess.exe!CNetworkObjectMgr::RECEIVED_CLONE_CREATE_?HOST?()	Unknown
 	FiveM_GTAProcess.exe!._ZN4rage26netObjectMgrMessageHandler25ProcessPackedCloneCreatesERNS_12datBitBufferERKNS_9netPlayerES5_j()	Unknown
 	FiveM_GTAProcess.exe!rage::netObjectMgrMessageHandler::HandlePackedReliablesMsg(class rage::ReceivedMessageData const &)	Unknown
 	FiveM_GTAProcess.exe!rage::netObjectMgrMessageHandler::OnMessageReceived(class rage::ReceivedMessageData const &)	Unknown
 	FiveM_GTAProcess.exe!rage::rlEventDispatcher::handleEvent()	Unknown
 	FiveM_GTAProcess.exe!rage::netPlayerMgrBase::OnNetEvent()	Unknown
 	FiveM_GTAProcess.exe!sub_141350CE0()	Unknown
 	FiveM_GTAProcess.exe!sub_141350DB8()	Unknown
 	FiveM_GTAProcess.exe!sub_141350A7C()	Unknown
 	FiveM_GTAProcess.exe!sub_14136B914()	Unknown
 	FiveM_GTAProcess.exe!j_nullsub_340()	Unknown

Seemingly some sort of entity pool metadata corruption, which is… odd for this to happen persistently. Perhaps a full memory dump could help (EnableFullMemoryDump=1 in CitizenFX.ini), if you have the ability to generate, compress and upload one somewhere?

Metadata:
Crash has a medium prevalence (~300-400/day), not too strongly server-correlated at least historically, ~17k affected individual users in dataset. Typically happens to a different entity type, however.

1 Like

This happened on two computers that I’ve used within a week. The first computer this happened to me had an intel i5-4690k CPU.

This is the raw .dmp file: https://drive.google.com/file/d/1UA4N0xUrX6jHUdeB4Hgs7ZsNiAgo8uyX/view?usp=sharing

This is the compressed in .rar version: https://drive.google.com/file/d/1vqPL0JPW5De6j8Ory6B851DLOZBA8E9W/view?usp=sharing

Update: I’m finally able to get passed the loading screen. An admin said it might’ve been the update they just pushed, so the problem could’ve been a server issue and new players were the only one experiencing them. That’s just my guess, however. I’m no longer crashing and can play and rejoin with no issues. Thank you everyone who responded and tried to help with this issue.

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