It was a dedicated server. We have a personal machine running 24/7 with the server on it, so we aren’t going through anyone to run our server. And furthermore, no, we can’t even direct connect now. As far as I know, we don’t even get an error message or anything in our server console. It just runs but it’s unconnectable. We litterally had this server since January 6th and we are both extremely pissed off that we got to use it for like 2-3 weeks before it stopped working