Server Start Looping

Hello ive been having this issue where my Zap Hosting server has been trying to start but it just loops it says that it could take up 10 minutes to start but its been 2 days now and ive logged out and logged in tried to stop the server and start it again but nothing works, Please Help Me

You would need to contact zap hosting support and let them know what is happening as it is something on their end.

i have for a week now! Its so pathetic how bad cs is from them