Server is not shutting down or opening like it should!

Hey y’all. So I’ve set up quite a few FiveM servers, so this one should’ve been a walk in the park right?

The issue is, the server is staying up even after I closed it. Nobody is ever able to join the server, it gives 3 attempts then fails you.

I am using a windows 10 VPS from ZapHosting.

I have made sure my ports are opened, but I can do it again if anyone explains another way to do it.

The server key is showing the server starts fine and all that, just nobody is able to connect. Never experienced this before.

-Jake