Sending assets to another user not working via keymaster

Environment questions

GTA V version: N/A
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: N/A
Windows version: N/A
Did you try to delete content_index.xml and try again? N/A
System specifications: N/A
CitizenFX crash zip file (‘Save information’ on a crash): N/A
logs/CitizenFX_log files: N/A
.dmp files/report IDs: N/A

Important parts

What is the issue you’re having?
I sent an asset to another user but he never received the Confirmation email.
I have already Submitted a ticket (#294239) on the CFX.re/fivem website and have heard nothing back so as You might believe I am getting a little irritated. Everything is okay up till the point of the receiving end

What are you trying to do?
I am trying to give my friend a few assets for a Fivem Server we’ve been working on.
I have already Confirmed the transfer on my side but he didnt receive didly squat. so Idk if it is a me thing or a CFX thing because I dont want to pay for a second set of scripts

What have you tried already to fix the issue?
cancelling the asset transfer and resending the transfer request
I have reached out to Tebex and other CFX.re creators and they said to make a ticket I’ve been waiting on a response for about five days now so hopefully this will reach the Dev team.
(ticket #294239)
Error screenshot (if any):
N/A

What did you do to get this issue?
Nothing, I already did all the proper steps but still no outcome so I am not sure what the issue could be.

What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
N/A