I think they have poor support.
Could you clarify what led you to believe that our support is lacking? If referring to the multiple direct messages you sent, please note that spamming DMs isnāt the correct way to seek assistance.
I encourage you to open a ticket for any support issues - our dedicated team is ready to help. Additionally, Iāve already addressed your concerns in the #community-support channel, demonstrating our commitment to prompt assistance.
Please let me know if thereās anything else we can do to help.