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Environment questions
GTA V version: Build 8718125
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Steam
Windows version: Windows 10 Pro
Did you try to delete content_index.xml and try again? yes
System specifications: i5-10400F, 64GB RAM, Radeon RX6700 XT
CitizenFX crash zip file (‘Save information’ on a crash): N/A
logs/CitizenFX_log files: N/A
.dmp files/report IDs: N/A
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?
Important parts
What is the issue you’re having?
I had to reformat my computer recently and ever since I have been unable to connect Rockstar Social to FiveM. I use the game on two computers, one at work and one at home. The home computer worked correctly by connecting to social club and I could use same characters on both depending on where I was. After the reformat I have not been able to reconnect social club to fivem. Work is still connected, and logs on correctly. There’s no error, nothing from what I can see that woul indicate an issue, it just won’t hook up to social club. I’m able to run GTA Online without FiveM and social club connects correctly and with no issues. I am just unable to add social club back into fivem for some reason. I don’t get prompted to reconnect to social club or anything, just nothing shows up regarding social club.
What are you trying to do?
Connect to social club to be able to play same characters on different PC’s at different times.
What have you tried already to fix the issue?
I have uninstalled and reinstalled GTA V, FiveM, Social Club. Confirmed that no firewall or AV was active to prevent connection. Completely updated windows to latest updates on both ends.
Error screenshot (if any):
What did you do to get this issue?
N/A
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
N/A
Additional comments
Is there a certain way of installing the applications that I may have missed? Should it be Steam, game, fivem, and so on? I’ve tried all order of installs that I could think of.