Redm crash on start up igvk64.dll+54D481

Hi, whenever I try to start redm I receive an error message saying igvk64.dll+54D481. I have no idea whats causing this as the first time I installed redm it opened normally but once I tried to restart It began crashing

I have tried reinstalling and opening rockstar game launcher and steam as well as unplugging my second monitor

I have also tried changing my graphics api from vulcan to dx12 and disable vsync

so far nothing seems to work

please help

RDR2 version?
Up to date?
Yes
Legit or Pirate copy?
Legit
Steam/Epic Games/Social Club?
Steam
Windows version?
windows 11
Did you try to delete caches.xml and try again?
NO i cant find that file
Error screenshot (if any)
Yes
System specifications
RTX 3070 intel core i7
What did you do to get this issue?
Tried to start redm
What server did you get this issue on?
Latest CitizenFX_log file
.dmp files/report IDs

If an issue with starting:
RDR2 folder screenshot
RDR2/x64/dlcpacks screenshot
Filepath to RedM folder
RedM client folder screenshot
Did you try to disable/uninstall your Anti-virus?
Did you start Rockstar Games Launcher not as admin?

Also add what you already tried so far.

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I have exactely the same error code… i dont know what to do…

Try this Recommendation !!!

Dertick

1

1d

Hi everyone, Just to signal you I manage to troubleshoot the problem on my computer and on a firend of mines as well.
We’re both on laptops and the problem seems to come from a conflict between Intel and Nvidia GPU’s. For some reason REdM was still launching on The Intel GPU even though we forced it on the NVidia via the control panel.

So our solution (already suggested here in another post, but can’t find it anymore), is to disable your low level GPU (the Intel one in our case) in your Device manager.

Important note, be sure you have another GPU currently functionning before doing so

Then launch RedM. Once RedM is open, you can re-enable your lowest level GPU.

Close RedM, and reopen it, for it to be on the scale of your game.

Enjoy.

The crash has not reappeared since, at least for us.

1 Like

Yeah I already applied this fix, saw it in another thread

1 Like

The fix JohnHarding posted works

For whatever reason, DX12 conflicts with the Nvidia driver for this GPU, forcing it to load (or try to load) RedM with the integrated GPU and not the dedicated GPU. Even using the Windows Graphic settings and/or Nvidia control panel to force it otherwise is ineffective. You’ll have to run the game on Vulcan. If you disable your integrated GPU (via Device Manager) you should be able to atleast nurse your way into the game to change your settings to Vulcan, and then reload with both GPUs enabled.

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