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Environment questions
RDR2 version: 7289806
**Up to date:**yes
**Legit or Pirate copy:**Legit
**Purchased where - Steam/Rockstar Launcher/Epic:**Steam
**Windows version:**Win 10 Build 19043
**Did you try to delete content_index.xml and try again?**Yes System specifications: i7-4790 and Radeon Rx460 CitizenFX crash zip file (‘Save information’ on a crash):CfxCrashDump_2021_09_20_04_31_25.zip (1.7 MB)
**What is the issue you’re having?**When I start up the RedM louncher it all goes good then it crashes with the error saying KERNELBASE.dll!RaiseException (0x69)
**What are you trying to do?**Open RedM with Read Dead Online
**What have you tried already to fix the issue?**Reinstalled Red Dead Online twice and reinstalled RedM twice
Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.
Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.
To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.
Just in case anyone was wondering how to fix this, having iGPU Multi-Monitor enabled in the BIOS prevents RedM from opening RDR2 properly.
You will need to be running solely off of the ports on your discrete GPU and must have integrated graphics disabled in BIOS in order to prevent this error from occurring.
