Program does not start


To receive support, please fill out the following template, and remove this top text.

Environment questions

GTA V version:
**Up to date:yes
**Legit or Pirate copy:Legit
**Purchased where - Steam/Rockstar Launcher/Epic:Epic
**Windows version:Windows 10
**Did you try to delete content_index.xml and try again?yes
**System specifications:AMD FX-8370 Eight-Core Processor, GTX 1050 Ti 6GB, 8GB RAM
**CitizenFX crash zip file (‘Save information’ on a crash):*532763ee-ac55-4416-a837-1c7c0255d485.dmp (4.3 MB) *
*logs/CitizenFX_log files: CitizenFX_log_2021-05-04T160720.log (26.6 KB) *

If you can’t start the game at all

**GTA V folder screenshot:

**GTA V/update/x64/dlcpacks screenshot:
**Filepath to FiveM folder: *
**FiveM client folder screenshot:
**Which antivirus/firewall software are you using?From Windows 10
**Did you try to disable/uninstall your Anti-virus?Yes, I uninstall it

Important parts

**What is the issue you’re having?FiveM does not want to start at all, an error message always appears

**What are you trying to do?I tried to reinstall a few times

**What have you tried already to fix the issue?reinstall

**Error screenshot (if any):*


**What did you do to get this issue?nothing worked

**What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!I am not yet on a server because the program cannot be started

Additional comments

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!

FiveM requires a clean GTA V install. Remove all your GTA V mods and verify your installation