Portal Upload Asset Issue

  1. Client and FXServer version: N/A (Portal / Asset Escrow issue)

  2. What you expected to happen:
    I wanted to provide an update regarding the asset upload issue. Every time I upload my asset, it begins processing but then fails within minutes and shows an “failed to upload asset, please try again

    I’ve researched the file size limits and found that the maximum upload size is listed as 1GB. However, I currently have an active subscription package of prop models that totals 3311MB, which makes me unsure if the size limit is causing the issue or if there’s another problem on the platform side, But then sometimes it goes to like 10% then says failed to upload asset, please try again

    At this point, I’ve exhausted the troubleshooting steps I’m aware of and would appreciate any clarification or assistance in resolving this.

  3. What actually happens: Uploading asset that is 311mb Then Says sometimes “failed to upload asset, please try again" or goes to 10% but then fails again.

  4. Category of bug: Portal / Asset Escrow System

  5. Reproducible steps: 1. Go to portal.cfx.re → Created Assets. 2. Click Reupload Asset. 3. Upload the zipped resource. 4. The asset fails to upload and says “failed to upload asset, please try again.

  6. Screenshots
    FXmanifest

    Portal Asset

    **
    Asset (Zip)**

    image

Hi, I recently had a similar problem, and I’m not sure what’s causing it.

I was testing, and the error, in my opinion, was related to escrow_ignore. Try uploading it to Portal in test mode using:

escrow_ignore {
    '*',
    '*/*',
}

That worked for me, and the problem was with a stream file.

EDIT:
I also recommend, based on your screenshots, that if you don’t have client or server scripts, delete them from the fxmanifest, as well as the dependencies, so as not to leave the line empty.

I’ve fixed it, for some reason it was due to me not connected to my ethernet cable