To receive support, please fill out the following template, and remove this top text.

GTA V version? newest. downoaded it today
Up to date? yes
Legit or Pirate copy? legit
Steam/CD/Social Club? steam
Windows version? 10
Did you try to delete caches.xml and try again? yes
Error screenshot (if any) it says a error si-ebdb6032f6794979a49e4bc03976af5f
System specifications bought the pc for 1k… checked an there better then needed
What did you do to get this issue? i tried loading fivem and it instantly stopped me by saying crash and the error above
What server did you get this issue on? non. cant even load the program to join a server
CitizenFX.log file ?
.dmp files/report IDs ?

If an issue with starting:
GTA V folder screenshot
GTA V/update/x64/dlcpacks screenshot
Filepath to FiveM folder
FiveM client folder screenshot
Did you try to disable/uninstall your Anti-virus? yup

Also add what you already tried so far. redownloading

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the FiveM community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

Click “Save Information” and upload the generated zip file.

i saved it how am i supposed to hsare it with you?

drag and drop it into the box here where you respond.

where is it though ? sorry

When you click Save Information an explorer window should automatically open with the zip file highlighted

no i clicked save but no zip file is popping up.

because you got to save it… it will save to where ever that window is currently in.

You can click on desktop and then click on save so you know where it is.


It isnt savcing to anywhere

So it didn’t open a new explorer window?

If so, I believe they are in %localappdata%\Temp. Prefixed with Cfx

no it isnt doing it

cause im just tryna play gta rp man but its just fucked and crashing evrytime i try loading

Again, check the folder I mentioned above

CfxCrashDump_2019_03_29_15_38_23.zip (24.6 KB)
this is the file

does that help?

Yes. I’ll go ahead and see if I can find out why it crashes, but no promises.

Edit: While I start everything over here, can you disable HP Protect? Or whatever this is?

Edit2: Yea looks to be that. I think it’s preventing FiveM from starting.

where do i find it i tried searchign for it in search?

No idea? It’s your computer. You should know what is on it.

Taskbar, uninstall the program, things like that.

its nto allowing me to delete it since something it is apparently open. how do i close this "
open" file


(edit 2) this is what it says when i try editing it hoow do i disable it?