Patreon key number of users problem

Hi, I paid for my FiveM subscription through Patreon. I selected the amount of $ 15 but when I enter my server IT ONLY LETS ME HAVE 48 USERS, any solution? also custom clothing is not displayed. They told me I have to wait a few hours but will the users still only be 48 or am I going to unlock all 64?

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Are your emails the same on patreon and on the forums?

I have the same issue, as above it has been about 6 hours since payment was taken and both my emails are the same.

for me payment didnt go trought