Newily Reports | Player Report & Help System

Newily · April 7, 2026, 10:20pm

A modern report and help ticket system for ESX and QBCore with a sleek React UI

Dual Ticket System - Players submit reports (player vs player) or help requests via a clean form UI
Staff Review Panel - Claim, review and complete tickets with full player info and identifier display
Live Chat - Real-time in-panel messaging between staff and the reporting player
Configurable Actions - Revive, Bring, Go To, Screenshot and Give Skin - fully customisable in shared/actions.lua
Screenshot System - Take in-game screenshots of players and post them directly to Discord
Player Portal - Players can view their own submitted tickets and their statuses
In-Memory Storage - Tickets live in memory (no database bloat); only staff completion stats persist to SQL
Staff Statistics - Leaderboard tracking completions per staff member
Discord Webhooks - Separate webhooks for new reports, claims, completions, actions and screenshots
Group Permissions - Configure which groups have access to the staff panel (supports both DB and ACE permissions)
Multi-language - English and Swedish locales included; easy to add more