We are trying to transfer a asset from one account to another through keymaster. We get the email to confirm the transfer. Once we confirm the transfer through the email we get a notification staying the file was transferred however the asset never does actually transfer and it stays on the original keymaster account.
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This can be deleted I figured out what I was doing wrong
Would you be able to say what this is, so that this can maybe be made more clear?
Yeah so once you transfer the file the original account will get an email confirming that they want to transfer. You confirm the transfer through the email. Once the email confirmation has been made then the new receiving keymaster account needs to go into their asset page, and scroll down to the very bottom. At the very bottom of the page their will be a place for the receiving account to accept the transfer from the original account. Once the new receiving account accepts the transfer they will then have access to it within their asset tab and it will be remove from the original account!