Keep asking for login all the time on redm

RedM Client Support
1

What is the issue you’re having?

Hello,

I’m facing a frustrating issue that is happening to me, and to many others as well, and I would like to ask for your support in resolving it.

The problem occurs every time I try to access RedM. When I open RedM for the first time, it asks me to log in with my Rockstar account, which works normally. I enter my email, password, and the verification code, and I’m able to log into RedM without any issues.

However, when I close RedM and try to open it again, the system asks me to log in once more. I log in as I did the first time, entering my email, password, and this time, I check the “Automatically connect” box at the bottom. I enter the verification code again, and I’m able to access RedM.

But, when I close RedM again and try to open it, the problem persists: it asks me to log in again, even with the “Automatically connect” box checked.

This issue keeps happening, and it’s very frustrating to have to manually log in every time I open RedM, even with the automatic login option enabled.

Additionally, I am aware that many others are facing the same issue. This has caused a lot of frustration in the community, and I would like to know if there is a solution to this or if there is any technical support that can be provided to resolve this error.

If I keep doing the login and verification multiple times, I run the risk of hitting Rockstar’s attempt limit, which forces me to wait 24 hours before trying again. I will send screenshots to illustrate the error and provide a clearer picture of the issue I am facing.

Thank you in advance for your attention, and I hope we can find a solution as soon as possible.

What have you tried already to fix the issue?

:hammer_and_wrench: Troubleshooting attempts (unsuccessful):

Complete reinstallation of the launcher;
Running as administrator;
Clearing folders (%appdata%, %localappdata%, Documents);
Deleting local profile within the launcher;
Adding the launcher to firewall and antivirus exceptions;
Testing with different networks (including 4G connection);
Manual login in the browser before launching the launcher.

What server did you get this issue on?

No server problem is with redm

Error screenshot(s)

image.png
image.png1016×416 13.3 KB

Windows version

10

System specifications

No server problem is with redm

Antivirus software

No server problem is with redm

Additional comments

No server problem is with redm

2

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3

I’ve searched in many places, but I haven’t found a solution to my problem. I heard that Rockstar released an update on May 13, 2025, but the ‘Auto Connect’ option is not working properly in RedM.

In FiveM, it’s working perfectly. I check the ‘Auto Connect’ box, log in, and everything gets saved. I don’t need to log in again unless I manually log out. So, FiveM is working well in this regard.

However, in RedM, the situation is different. Even with the ‘Auto Connect’ option checked, every time I close RedM and open it again, it asks me to log in. It’s not saving my login, and this is causing me some inconvenience.

I would like to know if anyone else is experiencing this problem after the update, or if there is a specific solution for RedM.