Issues with GTA RP (PC going to a black screen and requiring a forced restart)

What is the issue you’re having?

Every time I play GTA RP (FiveM), my PC goes to a black screen after about 10 minutes and doesn’t recover; I have to force a restart every time to get it back to normal, but I can’t play for very long…
I’m using an RX 7600 and a Ryzen 5 5600G—can someone please help me fix this?:sob::sob:

What have you tried already to fix the issue?

I’ve already tried uninstalling and reinstalling the game, I’ve tried reinstalling my RX 7600 drivers, I’ve tried resetting my PC, and I’ve even tried running sfc /scannow in the command prompt (as administrator) to check for corrupted files, but none of that works

What server did you get this issue on?

I play in santa City, nobre and fluxo (brazilian servers)

Windows version

Windows 11

System specifications

AMD RYZEN 5 5600G
RX 7600 GIGABYTE
16 GB RAM 2666MHZ
SSD 1 TB (150 GB FREE)
MOTHERBOARD A520M-A PRO

Antivirus software

windows antivírus

Additional comments

can’t send photos of the errors because they don’t show up! It happens just like I said: the screen goes black and doesn’t come back, forcing me to do a hard reboot… so I can’t take a screenshot.

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot: