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Environment questions
GTA V version: N/A Unable to find
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where: Steam
**Windows version:**10
Did you try to delete content_index.xml and try again? No
**System specifications:**Octi-core Zeon processor, GTX 660 TI video card, 16gb RAM, 1TB SSD.
CitizenFX crash zip file (‘Save information’ on a crash):
CfxCrashDump_2021_06_24_01_36_20.zip (41.7 KB)
logs/CitizenFX_log files:CitizenFX_log_2021-06-24T005746.log (17.8 KB)
.dmp files/report IDs:
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
**Filepath to FiveM folder:**C:\Users\Conner\AppData\Local\FiveM\FiveM.exe
FiveM client folder screenshot:
Which antivirus/firewall software are you using? Windows Security
**Did you try to disable/uninstall your Anti-virus?**Nope
Important parts
What is the issue you’re having?
Trying to start up FiveM only to get an error about KERNELBASE.dll
What are you trying to do?
Trying to start up FiveM
What have you tried already to fix the issue?
Nothing because cache clearing apparently does nothing or so I’ve been told.
Error screenshot (if any):



