Internet problems

FiveM Client Support
1

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To receive support, please fill out the following template, and remove this top text.

Environment questions

GTA V version: Latest
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Epic
Windows version: Windows 10
Did you try to delete content_index.xml and try again? No
System specifications: Ryzen 5 3600, Aorus b450, GTX 1050 TI, 16gb 3200mhz ram.
**CitizenFX crash zip file (‘Save information’ on a crash):**None
logs/CitizenFX_log files:
.dmp files/report IDs:

If you can’t start the game at all

GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?

Important parts

What is the issue you’re having? My downloading speed in almost every city/server is so slow, it takes a lot of minutes to be able to join in a server, and also rendering inside the city. I have 60mbps internet and when I download games or any apps on other platforms I get 10mbps dl speed while on fivem I only get I think almost 1mbps or below.

What are you trying to do? Joining in a city

What have you tried already to fix the issue? Reinstalling fivem and clear cache

Error screenshot (if any):

What did you do to get this issue? Nothing

What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
Redemption City
Cascade City
Arcadia City
Etc.

Additional comments

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Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

3

Please answer all questions if you want support.

4

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